Pricing & billing
Your card processing fees are the money that you pay for each debit or credit card transaction. Your fees will be tailored to your business. Contact us for your personal quote.
The total price you pay for your Take chip and pin services is made up of three components.
- Transaction fees and charges – the percentage you pay for each transaction plus the transaction fee. These vary based on the type of card used and how you took the payment.
Transaction fees
Secure transaction fee* – £0.04 authorisation unless we provide a bespoke quotation
Refund Fee – £0.5 per transaction. - Card machine services – this is the monthly price you pay for your card machine and card machine add-ons.
- Account services and extras – these are for services and optional extras that your business needs.
* referred to as Authorisation fee in Terms and Fees Schedule.
For each transaction, you’ll pay a small percentage for card processing. These rates vary depending on the card type and how you processed the transaction.
We’ll work out the best rates to suit your business – contact us for your personal quote.
Getting paid
We total your takings at midnight and the money will be in your bank account from 10am the next day.
Setup
We sort out the full application and normally takes a few days to be accepted.
Accepting payments
You can accept Visa, Mastercard, American Express and all cards on Discover® Global Network.
Yes, all our card machines accept contactless payments.
Yes, all our card machines arrive ready to accept these payment types. You’re set up and ready to take payments in less than five minutes.
We securely ship your card machine using next working-day delivery.
Security
Very. All our card machines are PCI compliant thanks to point-to-point encryption.
Point-to-Point Encryption (P2PE) protects account data from the point where a merchant accepts the payment card, to the secure point of decryption. As a result it simplifies PCI compliance significantly.
Support
Remote assistance – If you need immediate card machine support, we can log in remotely to fix it. Contact us for more info
Email [email protected] For general queries. our team is on hand Monday to Sunday, 8am to 6pm.
Any questions you may have please email us on [email protected]
Our experts are here seven days a week for tech support – Monday to Sunday, 8am to 11pm.
You can manage your account by logging in from your computer.
